Who we are

Our website address is: https://sahyadribooks.com.

Shipping information

We try to ship all orders within two to four business days. Tracking numbers, will be sent by whatsapp or sms on the day of the shipping to the mobile number provided by the customer. Packages shipped by us are not insured against loss or damage.
We ship on all week days (Monday to Saturday), excluding public holidays. We dispatch all our products through Courier or by Indian post.
Depending on the product availability, few orders might take more than 7-8 days to ship. Customers will be contacted by e-mail / mobile if there is any such problem related to processing the order or shipping the product in time.

Cancellation Information

How can I return the Books?
Books once dispatched cannot be returned back, until you get wrong book or damaged (torn) books. The complaint for replacement against the wrong or damaged books can be sent within 5 days of order delivery, after this period the same will not be applicable.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How can I cancel an order?
You can always cancel an order before shipment against the order. In case of cancellation, you can send us a mail subjected Cancellation with order number at books@sahyadribooks.com or you can call us for the same. Order once dispatched, will not be cancelled.
How can I get the refund against the cancelled order?
We will not be charging for you against the titles we are unable to service the order. The amount against the cancelled title either will be refund to you or that will be credited in your account.
Sahyadri Books retains the rights to examine whether the books returned is defective/damaged and based on the verification Sahyadri Books will either reship/replace/refund the Book to the customer.
About Complaints
Any complaints regarding non delivery/missing pages in book/incorrect item delivered/missing items in order delivered (In short any type of complaint) will be entertained only within 15 days from the order date. We will not be able to cater any complaints after 15 days from the delivery of books date. Please email us at books@sahyadribooks.com in case of any complaint or you can call us for the same.

Secured Payment Gateway

Sahyadri Books offers to its valued customers safe and secure shopping at www.SahyadriBooks.com where all credit card/debit card/ upi / wallet / net banking transactions take place through Secured Payment Gateway. It provides for server-based payment solutions, enabling merchants to process secure transactions in real time, round the clock. With the company’s service powered by proprietary technology that integrates online payment processing, fraud control, financial reporting and tracking, Secured Payment Gateway is registered with Verisign, the world’s most trustworthy online authentication agency. Thus, you can shop assured at www.SahyadriBooks.com, as your payment method will be kept a closely guarded secret with Secured Payment Gateway. Specified below are guarantee details that will offer you the ultimate assurance. Safe Shopping
Secured Payment Gateway follows strict safety measures to make sure that all sensitive information, such as your personal data name, address, contact and credit card details is protected. The details provided by you on Secured Payment Gateway’s server is encrypted before being transmitted over the internet to the bank payment gateway.
Data Encryption
Besides a guarantee from Sahyadri Books, our credit card partners also offer programs to protect you against fraud when shopping online. We have taken all measures to protect you, while you shop at Sahyadri Books.
Do I receive a message confirming that an order was shipped?
We send a message when the order is shipped; however, we also include an estimate of the date, when the order will arrive to you.

Contact forms

Cookies

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If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Terms and Conditions

All the books available on this website are subject to their availability. This Site is owned and operated by Sahyadri Books. Except as expressly licensed by Sahyadri Books, no material from www.SahyadriBooks.com may be copied, reproduced, republished, uploaded or commercially exploited in any manner without the prior written consent of Sahyadri Books. Modification/use of the materials for any other purpose is a violation of Sahyadri Books copyright and other proprietary rights. The Site may contain links to other sites on the Internet, which are owned and operated by Sahyadri Books and other third parties. You acknowledge that Sahyadri Books is not responsible for the availability of, or the content located on or through, any External Site.
You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites. While Sahyadri Books uses reasonable efforts to include accurate and up-to-date information on this Web site. Sahyadri Books makes no warranties or representations as to its accuracy. Sahyadri Books assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. We hope that you will find the information helpful and easy to use, but we provide all information “as is” and make no representations or warranties of any kind regarding it.
Sahyadri Books disclaims all liability of any kind whatsoever arising out of the use of, or inability to use and the information contained on them. This site is designed to provide information about the Sahyadri Books, its books and links to specific external sites. Use of this system, for any purpose other than that for which it was designed is unauthorized and prohibited.
All content on this website including the graphical design, the text, graphics, interfaces, logos, images and their arrangement and compilation is the property of Sahyadri Books and is protected by Indian and International copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. Permission is given to use the resources of this site only for the sole purpose of placing an order with Sahyadri Books.
No part of this content can be reproduced, modified, distributed, transmitted, displayed or performed without the express permission of Sahyadri Books for any other purpose. All other trademarks, brands and copyrights other than those belonging to Sahyadri Books, belong to their respective owners and are their property.
Contact us at books@sahyadribooks.com or call us on +91 97644 50800 for questions related to the information provided on this page.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except we cannot change your username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We do not store any banking related data. It is handled by Third party secured Payment gateway.
Last updated on 18 August 2022